Tailored and Discreet
Our team provides exceptional support, ensuring prompt and efficient assistance for every client. For more information, please refer to the FAQs in the service links below, and feel free to contact us for further assistance.
Our team prides itself on unparalleled discretion and empathy. We ensure that every client’s concerns, enquiries and requirements are treated with the utmost care and attention.
We understand that your time is valuable and limited. Our philosophy at By Appointment means we approach each and every client with an attention to detail and a sense of urgency – its important to you - means its important to us.
Our clients deserve a seamless, high-quality experience from initial contact to completion - this level of service continues beyond our main services so at all points we aim to deliver results and solutions in the most efficient manner.
By Appointments’ team of highly skilled professionals focus on personalized service and attention to detail. Ensuring that YOUR needs are addressed in a manner tailored to you.
Commitment to Excellence
Please find below links to a range of questions relating to our services, should the answer you require not be listed, do not hesitate in contacting us.
Edinburgh Assay Office provides our fully authorised state-of-the-art, in-house assay and hallmarking process, which reduces travel and makes it more sustainable and efficient. Clients benefit from quicker turnaround times and receive updates throughout each stage of the service.
With over 30 years in International Secure Logistics, we specialise in serving top luxury brands with global door-to-door and tax-free solutions. We offer expert advice tailored to your luxury needs
Our luxury concierge service discreetly delivers valuable goods to your home, offering a personalised boutique experience.
Trusted and Respected
We are privileged and trusted, to work with some of the worlds most prestigious luxury brands.
Contact us now or email us to discuss your specific requirements.
18-19 Station Road,
Sunbury-on-Thames, TW16 6SB
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Edinburgh Assay Office & By Appointment at
Ferrari Express Ltd
