At By Appointment, we understand that luxury is not just a product, but also an experience.
For more than 30 years we have been providing premium and tailored services to the most discerning clients and to luxury brands all over the world, with services including logistics, hallmarking and personalised white glove experiences.
With a commitment to excellence, unparalleled attention to detail and the utmost discretion, we bring you the ultimate in convenience, elegance, and personalised service.
With over 30 years’ experience in international secure logistics, we specialise in providing top luxury brands with door to door secure deliveries and event planning. We offer expert advice that is tailored to your luxury needs and a commitment to eco-friendly practices that minimise environmental impacts.
Our partnership with the Edinburgh Assay Office offers state-of-the-art non-contact laser hallmarking for items of gold, silver, platinum and palladium. EAO’s on-site sub-office, within our premises near Heathrow, means they can provide an efficient service with quick turnaround times. Clients are kept informed at every stage of the hallmarking process.
Our luxury concierge service discreetly delivers luxury goods to your home, or any location of your choice, providing a personalised boutique experience. Tailored to your preferences, including demonstrations, it ensures privacy, exclusivity, and exceptional customer care as part of a white glove service. Because you deserve nothing less.
Learn about our commitment to excellence, the core values intrinsic to our approach and why our focus is always on creating an unforgettable experience for the client.
We are committed to excellence and sustainability, and being best-in-class. Whether it’s luxury goods logistics, provided by industry-leading Ferrari Express Ltd and its fleet of fully-armoured vehicles; on-site hallmarking is provided by Edinburgh Assay Office through their sub-office facility, offering quick turnaround times; or our premium white glove service providing a boutique delivery experience not just in London but across the whole of the UK and worldwide, then By Appointment is the natural choice for a stress-free and unforgettable experience.
Faster delivery times, minimised handling, and a more efficient supply chain are the result of this consolidated approach to precious metal compliance.
Edinburgh Assay Office's on-site sub-office uses modern, efficient XRF and laser hallmarking technology, ideal for highly finished and delicate products.
Leverage the efficiency of our total process, coupled with real-time updates, providing better visibility and inventory planning.
Reduce the environmental impact by using our on-site Edinburgh Assay Office sub-office.
Our team is dedicated to providing exceptional support, ensuring prompt and efficient assistance for every client. Contact us now or email us to discuss your specific requirements.
We are privileged and trusted to work with some of the world’s most prestigious luxury brands.
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18-19 Station Road,
Sunbury-on-Thames, TW16 6SB
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Edinburgh Assay Office & By Appointment at
Ferrari Express Ltd
