Tailored and Discreet

Discover by Appointment

At By Appointment, we understand that luxury is not just a product, but an experience.

Our bespoke premium delivery and concierge service caters to the most discerning clients and prestigious brands. With a commitment to excellence and unparalleled attention to detail, we bring you the ultimate in convenience, elegance, and personalised service.

Commitment to Excellence

Our team is made up of highly skilled professionals dedicated to delivering exceptional service at every level. With a deep commitment to excellence, they ensure that every detail is handled with precision and care, providing our clients with a seamless, high-quality experience tailored to their needs.

The Ultimate Experience

Our team is committed to providing the ultimate experience for every client. With a focus on personalized service and attention to detail, they go above and beyond to create unforgettable experiences, ensuring that each interaction exceeds expectations and reflects the highest standards of luxury and care.

Unparalleled Discretion

Our team provides unparalleled discretion, ensuring that every client’s privacy and security are treated with the utmost care. With a deep understanding of the luxury industry’s unique demands, we handle every detail with the highest level of confidentiality, offering a seamless and secure experience.

Delivering Excellence

Why By Appointment

Our commitment to excellence make us the UK’s premier choice for tailored, efficient, and sustainable solutions for the luxury industry.

Environmental Impact Reduction

Reduce the environmental impact of the hallmarking process by shortening the distance between Heathrow and marking facility.

Efficiency and Speed

Faster delivery times, minimized handling, and a more efficient supply chain are the result of this consolidated approach toprecious metal compliance.

State-of-the-art Technology

Utilisation of modern, efficient XRF and Laser hallmarking technology. Reduced damage and scorching compared to punch marking and legacy laser methods.

Service Improvements

Lower total cost of service delivery by leveraging the efficiencies of our process with modern communication methods, providing better visibility and inventory planning.

Contact Us

Contact us now or email us to discuss your specific requirements.

Efficiency and Speed

Our Services

By Appointment provides tailored, efficient, and sustainable solutions for the luxury industry, ensuring faster results with continuous updates. With over 30 years of expertise in secure global logistics, we offer personalized, high-end services designed to meet your unique needs with exceptional care and discretion.

Non-contact Laser Hallmarking

Edinburgh Assay Office provides our fully authorised state-of-the-art, in-house assay and hallmarking process, which reduces travel and makes it more sustainable and efficient. Clients benefit from quicker turnaround times and receive updates throughout each stage of the service.

International Luxury Goods Logistics

With over 30 years in International Secure Logistics, we specialise in serving top luxury brands with global door-to-door and tax-free solutions. We offer expert advice tailored to your luxury needs

Personalised Boutique Experience

Our luxury concierge service discreetly delivers valuable goods to your home, offering a personalised boutique experience.

Trusted and Respected

Clients we work with

We are privileged and trusted, to work with some of the worlds most prestigious luxury brands.

Testimonials

What our clients say