Our luxury concierge service discreetly delivers luxury goods to your home, or any location of your choice, providing a personalised boutique experience. Tailored to your preferences, including demonstrations, it ensures privacy, exclusivity, and exceptional customer care as part of a white glove service. Because you deserve nothing less.
By Appointment is the epitome of luxury when it comes to our white glove concierge and boutique service. This exclusive and tailored service offers the delivery and demonstration of high-end luxury goods directly to your home, or any location of your choice in the UK or worldwide, ensuring items arrive in pristine condition with absolute privacy and discretion in mind. With impeccable attention to detail, the boutique experience anticipates your needs, all while ensuring an elegant and stress-free experience. This service embodies sophistication, exclusivity, and a commitment to the finest quality, creating a true sense of opulence and convenience.
Our white glove delivery service is also available to international shoppers outside of the UK. By Appointment offers a bespoke, white glove experience for our international clientele, including those travelling through major international airports.
International shoppers collecting goods outside of the UK are eligible for UK tax-free shopping, adding further value to our premium service.
Our discrete and personal service delivers luxury goods to your home or location of your choice with exceptional privacy and convenience. Unlike many other white glove services, we bring this personal experience to you not only in London, but to any location in the rest of the UK and worldwide. Tailored to your schedule, each delivery is conducted with the utmost care and discretion. Whether it’s a rare item or bespoke product, this service ensures an effortless and best-in-class customer experience, combining exclusivity with impeccable attention to detail, all in the comfort of your home.
Our service is built on security and peace of mind, ensuring that luxury goods are delivered to you with absolute protection and discretion. Every step, from booking to delivery is designed to safeguard your privacy and valuables. With unmarked vehicles, secure handling and trusted professionals, you can enjoy the convenience of luxury brought to your door, confident in the safety and confidentiality of every transaction.
For more information on our white glove experience, please see our FAQs for the white glove experience.
Our commitment to excellence and customer care makes us the UK’s premier choice for a discrete boutique experience and white glove delivery service.
Our deliveries are handled in discreetly marked black vehicles with secure, professional couriers to maintain the utmost discretion and privacy.
We offer flexibility delivery windows, all manageable through the By Appointment booking tool to suit your schedule requirements.
Our team works with you to create a personalised boutique experience, tailored to your preferences.
Real-time updates through our secure tracking system and prompts through your chosen messaging platform.
Demonstrations on watches and jewellery – all in the comfort of your own home with a white glove presentation.
For your peace of mind, at all times we ensure secure delivery with a privacy code handover specific to you - thus creating an additional layer of security.
Our team is dedicated to providing exceptional support, ensuring prompt and efficient assistance for every client. Contact us now or email us to discuss your specific requirements.
We are privileged and trusted to work with some of the world’s most prestigious luxury brands.
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18-19 Station Road,
Sunbury-on-Thames, TW16 6SB
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Edinburgh Assay Office & By Appointment at
Ferrari Express Ltd
