Efficiency and Speed

Luxury Goods Logistcs

With over 30 years in International Secure Logistics, we specialise in serving top luxury brands with global door-to-door and tax-free solutions. We offer expert advice tailored to your luxury needs

The Epitome of Luxury

By Appointment offers The Epitome of Luxury in logistics, delivering high-value goods with precision and personalised care. Every detail is meticulously managed, ensuring seamless handling and timely arrivals for discerning clients on an international stage.

Discrete and Personal

By Appointment offers Discreet and Personal logistics, ensuring high-value shipments are managed with complete confidentiality and customised attention. Every stage is precisely handled to meet the unique preferences of our exclusive clientele.

Environmentally Aware

By Appointment is Environmentally Aware, delivering premium logistics solutions with a commitment to sustainability. We prioritize eco-friendly practices, ensuring efficient operations that minimize environmental impact without compromising on quality or service.

Delivering Excellence

Why By Appointment

Our commitment to excellence and sustainability make us the UK’s premier choice for luxury goods logistics.

Over 30 years' experience

For over three decades, we've been market leaders in global, secure logistics for luxury goods.

Global Door-to-Door

Trusted to deliver door-to-door for the world's top luxury brands with our very own touch of excellence.

Tax-Free Solutions

Our extensive experience and industry knowledge allow us to offer tax-free solutions for specific criteria.

Complete tracking at every stage

Real-time updates for all luxury goods shipments. Once your items are being processed, you will receive updates at each stage.

Contact Us

Contact us now or email us to discuss your specific requirements.

FAQs

Please find below a range of questions relating to our luxury goods logistics service, should the answer you require not be listed, do not hesitate in contacting us.

We ship worldwide to most countries. Contact us for a shipping quote.

Yes, it’s fully insured from pickup to delivery when shipped under DAP terms. For other shipping terms, contact us for details.

Most deliveries take 3-4 days, depending on the destination. Extra documentation may delay delivery.

Yes, your client will need to pay any applicable import taxes in the destination country. Contact us for a tax estimate.

No, with Temporary Importation, you only pay taxes if you sell your goods. Contact us for more information.

A commercial or proforma invoice is required for all UK exports. Some countries may require additional documents. Contact us for more details.

You’re responsible for packing your items securely. We provide custom packaging materials, and packing services are also available. Contact us for assistance.

Yes, we provide tracking for all shipments so you can monitor your package’s progress in real time.

We offer a variety of shipping options, including air, sea, and ground transport, depending on your needs and destination.

Changing the delivery address is possible, but additional fees may apply. Contact us as soon as possible for assistance.

Yes, we help manage the customs clearance process to ensure smooth delivery to your destination.

Yes, we handle bulk shipments and can ship multiple packages in one order. Contact us for a bulk shipping quote.

We will keep you updated on any delays and work to resolve them quickly. In case of significant delays, we will help you track your package and resolve any issues.

Yes, we offer express shipping options for urgent deliveries. Contact us for pricing and availability based on your destination.

We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Contact us for more details.

While we can’t guarantee exact delivery times, we do offer scheduled delivery options where available. Contact us for more information on delivery scheduling.

If you would like to book an exact delivery slot date and time, please enquire about our boutique experience, including a white glove delivery service.

Trusted and Respected

Clients we work with

We are privileged and trusted, to work with some of the worlds most prestigious luxury brands.

Request a brochure

Download our fully interactive brochure by following the link below and completing the simple form.

Testimonials

What our clients say