At By Appointment, we understand that luxury is not just a product but also an experience. Our complete end-to-end service is meticulously crafted to provide premium and tailored solutions to the most discerning clients and luxury brands worldwide. Whether it’s logistics, hallmarking, or personalised white glove experiences, our commitment to excellence and unrivalled attention to detail bring you the ultimate in convenience, elegance, and personalised service.
Luxury Goods Logistics
In the world of Luxury Goods Logistics, we partner with Ferrari Express Ltd to offer secure global door-to-door and tax-free solutions for top luxury brands. We specialise in providing personalised guidance tailored to your unique luxury requirements, all while adopting eco-conscious practices to minimise our environmental footprint. As a key player in this sector, our collaboration with Ferrari Express ensures high-value items are transported securely and discreetly in fully armoured vehicles equipped with vaults for maximum security.
Hallmarking at By Appointment
For hallmarking services, we utilise state-of-the-art non-contact laser hallmarking equipment provided by the Edinburgh Assay Office. This partnership allows us to offer British hallmarking and convention marks for silver, gold, jewellery, and precious metals on-site at our London Heathrow facilities. The efficiency of our process guarantees faster turnaround times while keeping clients informed at every stage. With over 560 years of tradition behind them, the Edinburgh Assay Office ensures quality and builds trust by guaranteeing that each item meets both national and international standards.
The White Glove Experience
We bring the boutique to you. We deliver more than just your items; we provide peace of mind. Our White Glove Experience ensures your pieces arrive safely and discreetly at your home or preferred location. Our specialists then deliver personalised, hands-on demonstrations designed around your exact needs, creating a fully private and exclusive experience, complete with the attention to detail you’d expect from a luxury service. At By Appointment, we believe you deserve nothing less than a truly bespoke boutique experience at every touchpoint of our service offerings.
Setting Us Apart
One of the many things that makes By Appointment unique and sets us apart from others is our industry experience. We know what clients need. We know the issues. We know the pitfalls. We know what works. So, we know how to do things right and exceed expectations the first time, every time.
And because of our partnerships with the leading industry players in logistics, Ferrari Express, and hallmarking, the Edinburgh Assay Office, and because we do everything in-house, our turnaround and delivery times are best-in-class, providing our clients with a quicker end-to-end service.
Contact a member of the By Appointment team today.
